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Frequently Asked Questions

General Questions

Can I create a multilingual website?

Yes. You can easily create a multilingual WordPress website using a special third-party plugin.
Our themes are fully compatible with the popular WPML plugin used to create multilingual WordPress websites.

Can I use Visual Builders?

Yes. Even though our themes are completely independent of third-party plugins, you can extend their functionality by using plugins like Elementor, Visual Composer, Beaver Builder, etc.

Is the Demo Content available?

We provide a convenient way to import the theme's demo content directly from the back-end with a few simple clicks. All texts, photos, menus and widgets will be automatically set up for an easier and quicker start.

Payments, Cancellations, Refunds

How can I pay for the themes?

We accept payments via PayPal and 2CheckOut (2CO) for all major credit cards. We do not accept payments via Western Union, wire, cash, cryptocurrencies or other means.

What happens when my subscription expires?

If your membership expires, you can continue using the themes you've downloaded, but you won't have access to the latest theme files, support, or new theme releases. We'll send you a reminder when your renewal is coming up, no surprises.

How much does it cost to renew my subscription?

Your subscription will renew at a discounted price (~40% discount).

Can I cancel my subscription?

Subscriptions can be canceled at any time from within your account.

Can I get a refund?

We offer refunds to any unsatisfied client up to 30 days after the purchase was made.
Please consult our Refund Policy for more information.

Technical Questions

What do I need to use your themes?

A domain name.
A web hosting plan with PHP version 7.0 or greater and MySQL version 5.6 or greater.
The free WordPress software, which can be downloaded here:

What's the difference between and provides limited free hosting for your website, a great starting point for personal websites, bloggers, etc.
Or you can download the WordPress software for free at and install it on your hosting package, which is what I recommend to do.

Can I use your themes on

Only if you have a premium Business Plan. Sites hosted for free at cannot upload custom themes. You will have to use the free, open-source WordPress software from

Can you install WordPress for me?

Sure, we can install WordPress on your domain. Please Contact us with your order details.

Can you install my purchased theme for me?

Sure, we can install WordPress on your domain. Please Contact us with your order details.

Support Questions

How do you provide support?

Quick, efficient support is provided via email and via Skype. We will not provide any theme-related support via Twitter, Facebook, Youtube or other social media channels.

What is the Support Schedule?

The usual response time is less than 45 minutes during regular work hours, Monday through Friday, 9:00am - 6:00pm (GMT+01:00). Response time can be slower outside of these hours.

I have some questions

I'll be glad to hear from you, so send me a message.